Privacy Policy
Effective Date: 9-10-25
Last Updated: 9-10-25
Air Duct Pros, Inc. (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [airductprosinc.com] (the “Site”) or otherwise interact with us.
1. Information We Collect
When you use our Site or services, we may collect the following types of information:
Personal Information: Name, email address, phone number, home address, and other details you voluntarily provide when booking services, filling out forms, or contacting us.
Payment Information: If you pay online, payment details are processed securely by our payment provider (we do not store your credit card numbers).
Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.
2. How We Use Your Information
We may use the information we collect to:
Provide, schedule, and complete our duct cleaning and dryer vent services.
Respond to your inquiries and customer service requests.
Send service reminders, promotions, and updates (you may opt out at any time).
Improve our website, marketing, and customer experience.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only with:
Service providers and partners who help us operate the website, schedule services, process payments, or send communications.
Legal requirements if disclosure is necessary to comply with the law, enforce our terms, or protect rights and safety.
4. Cookies and Tracking
Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You may adjust your browser settings to block or delete cookies, but some features of the Site may not function properly.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
Marketing Emails & Texts: You may opt out of receiving promotional communications by following the unsubscribe instructions in our messages or by contacting us directly.
Access & Updates: You may request access to, correction of, or deletion of your personal information by contacting us.
7. Children’s Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Air Duct Pros, Inc.
Phone: (410) 536-1273
Email: csr@airductprosinc.com
Website: airductprosinc.com